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PRIVACY AND COOKIES NOTICE
OUR SUMMARY PRIVACY POLICY
1. WHO WE ARE. We are Mestimagem, lda and treat your personal data as responsible for the processing. This means that we are responsible for how we treat and protect your data.
2. WHAT WE USE YOUR DATA FOR. We will use your data (collected online or in person), among other purposes, to manage your registration as a user, to manage the purchase of products or services, to answer your questions, and to send you our personalized communications if you wish.
3. WHY WE USE YOUR DATA. We treat your data for different fundamentals. The main thing is that we need to treat them to execute the contract you agree to enter into with us when you register and make a purchase or enjoy any of our services or features, although there are other legitimate reasons for us to use them, such as the interest in answer your questions or the consent you give us to send you our newsletters, among others.
4. WITH WHOM WE SHARE YOUR DATA. We will share your data with service providers who provide assistance or support, whether they are external collaborators with whom we have an agreement.
5. YOUR RIGHTS. You have the right to access, rectify or delete your personal data. In some cases you also have other rights, for example, to oppose our use of your data or the right to carry it, as we have explained in detail.
We invite you to read our full Privacy and Cookie Policy to properly understand how we will use your personal data and the rights you have in relation to them.
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· In this Privacy and Cookie Policy you will find all relevant information applicable to our use of the personal data of our customers and users, regardless of Mestrimagem's channel or way (online or in person), which you use to interact with us.
· We are transparent about what we do with your personal data so that you understand the implications of the uses we make or your rights to your data:
- We will permanently make available to you all the information included in this Privacy and Cookie Policy that you can consult at any time and you will also find information about each processing of your personal data as you interact with us.
· Some names we will use in this Privacy and Cookie Policy:
- When we talk about our Platform, we generally refer to any of the channels or media, digital or in person that you used to interact with us. The main ones are:
. Our site, www.dauti.pt.
. Personally at any of our trade show / exhibit presences
WHO IS RESPONSIBLE FOR THE TREATMENT OF YOUR DATA?
The responsible for the processing and protection of your personal data are:
- Email Data Protection Officer:
Depending on the purposes for which we process your data at any given time, as explained above, we need to process one or another data, which will generally be, as appropriate, as follows:
. Your identification details (eg your name, surname, language and country from which you interact with us, contact details, etc.);
. Economic and transactional information (eg, your payment or card details, information about your purchases, orders, returns, etc.);
. Commercial information (for example, if you subscribed to our newsletter),
. Information about your preferences.
Remember that when we ask you to fill in your personal data to give you access to some Platform functionality or service, we will mark some fields as required, as this is data that we need to be able to provide you with the service or give you access to the functionality in question. Please note that if you choose not to provide us with such data, you may not complete your registration as a user or you may not be able to enjoy these services or features.
Depending on how you interact with our Platform, depending on the services, products or features you wish to enjoy, we will treat your personal data for the following purposes:
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PURPOSE |
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1. To manage your registration as a Platform user |
If you decide to register as a user on our Platform, we need to process your data to identify you as a user of our Platform and to give you access to its many features, products and services that are available to you as a registered user. You can cancel your registered user account by contacting us through Customer Support (customer@dauti.pt). |
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2. For the development, fulfillment and execution of the purchase and sale agreement or services you have entered into with us on the Platform |
This purpose includes the processing of your data mainly to: . Contact you regarding updates or informational communications regarding contracted features, products or services, including quality surveys and to enable you to establish the degree of customer satisfaction with the service provided. . Manage payment for products you buy, regardless of the payment procedure you use. For example: . If, by purchasing any of our products through the Site, you decide to enable the saving of your card data feature for future purchases, we need to handle the data indicated for enabling and developing that feature. Consent to enable this feature allows your automatically completed payment details to appear on subsequent purchases so that you do not have to re-enter them with each new process, and this data will be considered valid and effective for subsequent purchases. You may modify or delete your cards at any time through the payment information section of your registered user account on the Site. . Activate the necessary mechanisms to prevent potential fraud against you and us during the purchase process. If we consider the transaction to be fraudulent, this treatment may result in the transaction being blocked. .Manage possible returns after making a purchase and managing inquiries about item availability, product reservations through the Site. . Billing purposes and to provide you with the vouchers and invoices for purchases you made through the Platform. |
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3. To fulfill requests or orders you make through Customer Support channels |
We only process personal data that is strictly necessary to manage or resolve your request or request. |
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4. For marketing purposes |
This purpose includes the processing of your data mainly to: . To the extent that you subscribe to our newsletter, we will treat your personal data to manage your subscription, including for sending information. about our products or services through a variety of means (such as email or SMS). We may also make this information available to you via push notifications if you have enabled it on your mobile device. . Please note that this data processing requires the analysis of your user or customer profile to determine what your preferences are and therefore which products and services are best suited to your style when we send you information. For example, based on your purchase history and navigation (ie, depending on the items you pressed), we will make suggestions about products that we think may interest you, and if registered user, will facilitate the functionality of "recover bin". . Remember that you can unsubscribe from the Newsletter at any time and at no cost through the Platform's "Newsletter" section, in addition to unsubscribing from the instructions we give you in each communication. If you don't want to receive push notifications, you can disable this option on your mobile device. . Post photos or images that you have shared publicly on the Platform or through our social media channels, provided you give us your express consent. |
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5. Functionality and quality analysis to improve our services |
If you access our Platform, we inform you that we will treat your navigation data for analytical and statistical purposes, that is, to understand how users interact with our Platform and thus be able to improve it. In addition, on certain occasions we conduct quality actions and surveys to ascertain the satisfaction of our customers and users and to identify areas where we can improve. |
The legal basis that allows us to process your personal data also depends on the purpose for which we treat them, as explained in the following table:
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PURPOSE |
Legitimacy |
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1. Manage your registration as a Platform user |
The processing of your data is required in accordance with the terms governing the use of the Platform. In other words, to be able to register as a user on the Platform, we need to process your personal data, otherwise we could not manage your registration. |
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2. Development, fulfillment and execution of the purchase or sale contract |
The processing of your data is necessary for the conclusion of the purchase and sale agreement or to provide services with you. Some data processing related to the purchasing process will only be activated because you request or authorize it, as is the case of storage of payment data (card) for future purchases, in this case the basis for processing your data is your own consent. We believe we have a legitimate interest in performing the necessary checks to detect and prevent potential fraud when making a purchase. We understand that the processing of this data is positive for all parties involved when paying for a purchase and, in particular for you, as it allows us to take steps to protect you against attempts by third parties to fraud. |
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3. Client support |
We consider that we have a legitimate interest in answering your requests or questions through the existing means of contact. We understand that handling this data is also beneficial for you as it allows us to properly assist you and respond to requests made. When you contact us, in particular, for the management of incidents related to your order or the product / service purchased through the Platform, the processing of your data is necessary for the conclusion of the purchase contract. When your request relates to the exercise of the rights of which we inform you below, or to claims related to our products or services, what legitimates us in handling your data is the fulfilment of our legal obligations. |
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4. Marketing |
The basis of legitimacy for processing your data for marketing purposes is the consent you give us, for example when you agree to receive personalized information through various means, when you authorize push notifications to your mobile device, or when you accept the terms and conditions to participate in a promotional action or to post your photos on the Platform or on our social media channels. In order to show you personalized information, we consider that we have a legitimate interest in defining a profile with the information we have about you (such as your browsing history, preferences or purchases) and the personal information you provide to us, such as age or language, We understand that processing this data is also beneficial for you because it allows you to improve your user experience and access information according to your preferences. |
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5. Functionality and quality analysis |
We consider that we have a legitimate interest in analyzing the functionality of the Platform and the degree of user satisfaction as we understand that the processing of this data is also beneficial to you because the purpose is to improve the user experience and provide a higher quality service. |
The storage period of your data will depend on the purposes for which we treat them, as follows:
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PURPOSE |
TERM |
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1. Manage your registration as a Platform user |
We will process your data for as long as you remain a registered user (ie until you decide to cancel your registration). |
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2. Development, fulfilment and execution of the purchase and sale agreement or services |
We will treat your data for as long as necessary to manage the purchase of the products or services you have purchased, including any returns, complaints or complaints associated with the purchase of the particular product or service. Sometimes we will only process the data until you decide, such as the payment (card) data you asked us to store for future purchases. |
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3. Client support |
We will process your data for as long as necessary to fulfill your request or request. |
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4. Marketing |
We will process your details until you unsubscribe from the newsletter. If you participate in promotional actions, we will retain your data for 6 months from the end of the action. |
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5. Functionality and quality analysis |
We will treat your data sporadically for as long as we perform a particular action or quality survey or until you anonymize your browsing data. |
Regardless of whether we process your data for as long as necessary to fulfill its intended purpose, we will keep it properly stored and protected for the time that processing liabilities may arise, in compliance with the law in force at any given time. When each possible action prescribes, we will erase personal data.
In order to fulfil the purposes stated in this Privacy and Cookie Policy, we need to give your personal data access to third parties who support us in the services we offer you, for example:
. Financial institutions
. Fraud detection and prevention entities
. Technological service providers
. Providers and collaborators of logistics, transport and delivery services,
. Service providers related to customer support.
. Partners and service providers related to marketing and advertising.
We undertake to respect the confidentiality of your personal data and to ensure that you exercise your rights. We have determined that you can exercise your rights at no cost by sending us an email to a single email address (dataprotection@dauti.pt) by simply stating the reason for your request and the right you wish to exercise. If we consider it necessary for us to be able to identify you, we may request a copy of an identifying document.
In particular, regardless of the purpose or legal basis under which we process your data, you are entitled to:
• Ask us for access to the data we have about you. Please note that if you are a registered user on the Platform, you may also consult this information in the section corresponding to your personal data.
• Ask us to rectify the data we already have. Remember that if you are a registered user of the Platform you can also access the section corresponding to your personal data from your account to modify or update your personal data. In any event, please note that by actively providing us with your personal data in any way, you warrant that they are accurate and accurate and you undertake to notify us of any changes or alterations to them. Any loss or damage caused to the Platform or to the person responsible for the Platform or any third party resulting from misreporting, inaccurate or incomplete information in the registration forms will be the sole responsibility of the user. Please note that, as a general rule, you should only provide us with your own personal data, not those of third parties.
• Ask us to delete your data to the extent that it is no longer needed for the purpose for which we need to continue processing it, as explained above, or when we are no longer legally authorized to process it.
• Asking us to cancel or limit the processing of your data, which means that in certain cases you may be asked to temporarily suspend the processing of your data or to retain it beyond the necessary time when you need it.
If you have given us your consent to the processing of your data for any purpose, you are also entitled to withdraw it at any time. Some of the ways you can withdraw your consent are explained in section 2, where we explain for what purposes we treat your data.
Where our legitimacy for the processing of your data is your consent or performance of the contract, as explained in section 3, you will also be entitled to request the portability of your personal data. This means that you will be entitled to receive the personal data you have provided to us in a structured, commonly used, automatic reading format so that you can transmit it directly to another entity without hindrance from us.
On the other hand, when processing your data is based on our legitimate interest, you will also be entitled to object to the processing of your data.
Finally, we inform you that you are entitled to make a complaint to the competent data protection supervisory authority.
- The authority of the country in which the undertaking is situated
If you provide us with Personal Data from third parties, you warrant that you have informed them of the purposes and manner in which we need to process your personal data.
We may modify the information in this Privacy and Cookie Policy as we see fit. In that case, you will receive a multiple-way notification through the Platform (for example, via a banner, popup or push notification), we may send you a message to your email address when the change in question is privacy, so that you can review changes, evaluate them, and, if applicable, object to canceling any service or functionality. In any case, we suggest that you review this Privacy and Cookie Policy from time to time if minor changes are made or we make any interactive improvements, taking advantage that you will always find it as a permanent point of information on our Site.
We use cookies and similar devices to facilitate your navigation on the Platform, to understand how you interact with us and, in certain cases, to be able to show you advertising based on your browsing habits. Please read our Cookie Policy to learn more about the cookies and similar devices we use, their purpose and other useful information.
Cookie Information
What is a cookie?
A cookie is a small text file that a Site stores on your personal computer, phone or other device, containing information about your navigation on that Site. Cookies are necessary to make searching easier and friendlier to the user and do not damage your computer.
Para que são utilizadas os Cookies neste Site?
What are cookies used for on this site?
Cookies are an essential part of the functioning of this Site. The main purpose of our cookies is to improve the user search experience. For example, they are used to remember your preferences (language, country, etc.) during navigation and on future visits. The information collected by Cookies also allows us to improve the Site through estimates and usage patterns, suitability of the Site to individual user interests, quick searches, etc. On this occasion, if we have obtained your prior informed consent, we may use cookies, tags or other similar devices to obtain information that enables us to show you advertising based on an analysis of your search habits.
What are cookies NOT used for on this site?
We do not store sensitive personal information such as your address, password, credit or debit card details, etc. in the cookies we use.
Who use the information stored in cookies?
The information stored in Cookies from our Site is used solely by Us, except that identified below as “third party cookies”, which are used and managed by third parties to provide services we are required to improve our services and user experience while browsing our site. The main services for which these “third party cookies” are used are obtaining access to statistics and guaranteeing payment of transactions made.
How can I avoid using cookies on this site?
If you prefer to avoid using Cookies on this page, given the above limitations, you must first disable the use of Cookies in your browser and then delete Cookies stored in your browser associated with this Site. You can use this option to prevent the use of cookies at any time.
How to disable and prevent the use of cookies?
You may restrict, block or delete cookies from this Site at any time by configuring your browser by following the steps below. Although the settings are different in each browser, Cookies are usually set in the "Preferences" or "Tools" menus. For more information regarding the setting of cookies in your browser see the "Help" menu in your browser.
What specific cookies does this site use and for what purposes?
The table below shows the Cookies, tags and other similar devices used on this Site, together with information about, duration and management (owner and third parties) of each of them.
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